DPY Mercantile was set up in August 2001, under DTI Registration No. 01484534, as a sole proprietorship by Mr. Danilo P. Yap. It specialized in the supply of the most comprehensive range of high quality water heater products for a wide variety of domestic, commercial and industrial applications. In May 27, 2011, DPY Mercantile, Inc. with reference SEC Registration No. C5201109119, was established to support the bullish forecast to be recognized as the leading major player in the supply of durable domestic water heaters, highly efficient mass flow heat exchangers and other allied products while remaining cognizant with its commitment to deliver efficient quality after sales services that differentiates it from its nearest competitor.
Our strategic partnership with foreign principal equipment suppliers further strengthens our position in providing strong technical support to ensure customer satisfaction, safety and convenience with environment friendly product lines and compliant with internationally accepted standards.
The said partnership has gained for us the competency and technology transfer to engage our technical expertise in various engineering challenges vis-à-vis with providing the most cost effective solutions for our clients. In essence, DPY Mercantile Inc.’s credo is dictated by the WORLD CLASS QUALITY STANDARDS it adheres to in the conduct of its business.
Our Mission We are committed not only to incorporate the latest idea in design and technologies into our products, but also to meet the strengthen high quality requirements of our valued customer in domestic markets. Our priorities are as follows:
- Responding to customers' feedback promptly and objectively.
- Emphasize on product innovation and safety.
- Satisfy all of our customer requirements in the market.
- Educate our customer on how to use Water Heater in the proper way.
We strive to give our best to further strengthen such commitment by continuous product research and strong technical support from our principals and suppliers to ENSURE customer satisfaction, safety, and convenience. Our in-house technical training and development program were designed with one goal in mind – EXCELLENT CUSTOMER SERVICE. This is further enhanced by our years of experience in water heating system and applications way.